Netflix has abandoned their Qwikster plans, and will now be on the Vizio tablet a few weeks after Hulu was added for additional movies & television streaming options. I had figured Netflix was already on the tablet as part of the original build, since the Vizio televisions with VIA (Vizio Internet Applications) all come pre-loaded. But now, it’s there.
However it’s too bad nearly everyone canceled their Netflix accounts due to the 60% price hike; and if you did keep Netflix around, I hope you’re enjoying fewer streaming options than you previously had.
Unfortunately, I’m one of those account cancelers. And to boot, they completely cleared my DVD and instant queues, leading to my decision to likely never come back.
So here we are, with Netflix plunging as I blogged before, Reed Hastings is flailing to keep customers. Oops. Reed sent me a personal e-mail (and to millions of others, I might add =p) trying to explain his vision in raising prices 60%, and then clearing out your DVD queues and forcing you to utilize a new website, Quikster.
I messed up. I owe you an explanation.
It is clear from the feedback over the past two months that many members felt we lacked respect and humility in the way we announced the separation of DVD and streaming and the price changes. That was certainly not our intent, and I offer my sincere apology. Let me explain what we are doing. Continue reading “Netflix apologizes” Netflix apologizes
Boy, am I sure glad I dropped my Netflix account earlier this month. Once Netflix announced its new pricing structure and plan options, their users understandably became disgruntled. So much, that the Netflix stock has dropped so rapidly that shareholders are wanting out, and fast!
You can see the Netflix stock dropping in real-time, right here! Google Finance – Netflix
Since then, Netflix has decided to split off into two separate companies — Netflix, which will handle the less demanding video streaming service, and Qwikster, which will handle the DVD portion. They have attempted to put out a fire of controversy over how its recent price changes by offering an apology and new name for its DVD-by-mail business. The wholly owned subsidiary Qwikster will add games to what it rents.
No more immediate price changes will result. The price changes announced over the summer effectively hiked subscribers who get both mail and streaming videos by 60 percent. Instead of one $9.99 charge, they now had two $7.99 charges. The company said this month that it lost 1 million customers since the price change, about 4 percent of its total. Netflix stock has plunged 19 percent since the subscriber loss was disclosed. The DVD unit chief Andy Rendich will be CEO of Qwikster.
The businesses will have separate websites and customers will be billed separately for each. “It is clear from the feedback over the past two months that many members felt we lacked respect and humility in the way we announced the separation of DVD and streaming, and the price changes,” Netflix chief executive Reed Hastings said in a note sent to customers. “So if you subscribe to both services, and if you need to change your credit card or e-mail address, you would need to do it in two places.” What a pain in the ass. Continue reading “Netflix introduces Qwikster, and its rapid decline” Netflix introduces Qwikst…